Employee Assistance Programme | Pluxee
Essential mental health support when your people need it most.
Over 13 million working days are lost every year to stress-related illnesses.
What is an Employee Assistance Programme (EAP)?
An EAP is a valuable resource that provides employees with access to confidential support, information, and guidance on a wide range of issues. These can include:
Mental Health:
Stress, anxiety, depression, grief, and trauma.
Family & Relationships:
Relationship difficulties, parenting challenges, and elder care.
Work-life Balance:
Managing stress, workload, and time effectively.
Financial Concerns:
Debt, benefits, taxation, budgeting, and more.
What’s included with an Employee Assistance Programme?
Face-to-face counselling
Using PHQ9 and GAD7 assessments, our BACP-accredited counsellors will assess the best care and follow-up plan, which could include up to six face-to-face counselling sessions. Our EAP service can get your employees on the right path to mental health support within a matter of days.
Email and phone support
Your employees contact our EAP service by phone or email, 24/7, 365 days a year. After the initial contact, our team of counsellors and Information Specialists will determine the most appropriate way to offer support.
App-based crisis support
Crisis can hit anytime, and with our EAP app, your employees can be on the phone with a trained counsellor within two clicks of the prominent 'Crisis' button, no matter the time of the day. The app tracks your employees' mood journals, and if they log three 'bad mood' journals in a row, it will prompt them to consider seeking phone support.
How an EAP can benefit your employees and your business
Empowering Managers to Support Employee Wellbeing
Empowering the people who manage your… people.
Our EAP includes a dedicated space specifically for managers, giving them the tools, information and support they need to confidently lead and support their teams. This resource equips managers to better recognise and respond to signs of employee distress, providing guidance on addressing a range of challenges, from mental health concerns and substance abuse to work-life balance issues.
Be it workplace or life changes, our EAP kits your managers out with everything they need to be empathetic and confident people leaders. They'll gain valuable skills in communicating effectively with their teams about wellbeing and learn how to navigate challenging situations with sensitivity and understanding.
Employee wellbeing is more than a tick-box exercise. To be most impactful, you should ingrain wellbeing into your values and culture. Empowering your leaders to effectively support your employees’ mental wellbeing helps embed this ethos into your culture and removes the stigma around seeking help.
Dedicated Menopause Support
With 8 out of 10 menopausal women currently in work, it's crucial to acknowledge the impact this natural transition can have on their professional lives. Alarmingly, more than 10% of women have left work due to menopause symptoms, often due to a lack of awareness, understanding, and support.
By building a workplace where menopause is understood and supported, you can retain valuable talent and create a more inclusive environment. Providing access to professional guidance and resources empowers women to navigate this phase with confidence.
Break the Taboo. Empower Your Employees.
Our EAP offers 24/7 access to a counsellor who can refer your employees to a Menopause Mentor. Our dedicated menopause support service provides women experiencing perimenopause and menopause with the comprehensive support they need. These mentors offer expert guidance on managing both the physical and psychological symptoms, helping women to thrive both personally and professionally.
Support your female employees through this journey so they can continue to be their best selves - for themselves, their families, and your business.
Increased Returns for Your Business
Mental ill-health has a significant impact on your bottom line. It increases employee absences, reduces engagement, and ultimately affects productivity and profitability. Investing in your employees' mental health yields a tangible return.
The more tailored and effective the support, the greater the return – impacting various aspects of your business. A comprehensive Employee Assistance Programme like ours can lead to:
✓ Improved employee retention
✓ Increased productivity
✓ Enhanced employer brand
Today's employees are seeking out socially responsible employers who take their wellbeing seriously. Our EAP support solidifies your position as a conscious employer, demonstrating your commitment to supporting your employees' mental health. This demonstrates loyalty, boosts your EVP, and strengthens your employer brand, helping you become an employer of choice.
More Value with Pluxee UK as Your Partner
Focus on nurturing your engaged workforce while we ensure your EAP runs smoothly.
We provide end-to-end programme management as standard, with a dedicated account manager to guide you every step of the way.
Your dedicated account manager will help you create a tailored engagement strategy to launch your EAP effectively and ensure it delivers maximum impact from day one.
We'll handle all your queries and provide regular usage reports for complete transparency, giving you valuable insights into the programme's effectiveness.
How Pluxee can provide the right package for you
We offer a comprehensive and flexible EAP designed to meet the unique needs of your organisation. Our programme includes 24/7 access to confidential support, a wide range of services, experienced and qualified professionals and Customisable solutions.
Learn more about our EAP today!
Employee Assistance Programme FAQs
How does an EAP work?
Employees can access EAP services 24/7, typically through a dedicated phone line, online portal, or mobile app. They can speak to qualified counsellors, advisors, and specialists who can provide confidential support, information, and referrals to further resources if needed.
Is an EAP confidential?
Absolutely. All interactions with the EAP are strictly confidential. Employees can access support without fear of their information being shared with their employer. The only exception would be in rare cases where there is a serious risk of harm to themselves or others.
How do I implement an EAP in my workplace?
Implementing an EAP is straightforward. Pluxee UK provides comprehensive support and resources to ensure a smooth implementation process, including assistance with communication, training, and ongoing management of the programme.