I don’t want to risk not being able to recover the salary sacrifice funds from employees.
We have an additional solution as an option to protect yourself from this happening. At a small fee, we can provide an option to ensure that any leaver where you can’t legitimately recover salary sacrifice can claim back. Thus, guaranteeing your company is always protected.
Is the scheme a lot of admin?
Did you know that all approved applications via our system can be downloaded into a simple payroll spreadsheet always ensuring ease? On top of that, we will take full responsibility for managing the end-of-hire with our partner. It couldn’t be easier!
Can my employees only redeem at Halfords?
No that’s not the case. Via our partnership, we can provide your employees with access to 98% of every bike brand in the UK including the largest selection of electric bikes in the market. Employees have the choice between 450+ Halfords Stores, Tredz Online and over 850+ Independent Stores.
How do I implement an EAP in my workplace?
Implementing an EAP is straightforward. Pluxee UK provides comprehensive support and resources to ensure a smooth implementation process, including assistance with communication, training, and ongoing management of the programme.
Is an EAP confidential?
Absolutely. All interactions with the EAP are strictly confidential. Employees can access support without fear of their information being shared with their employer. The only exception would be in rare cases where there is a serious risk of harm to themselves or others.
How does an EAP work?
Employees can access EAP services 24/7, typically through a dedicated phone line, online portal, or mobile app. They can speak to qualified counsellors, advisors, and specialists who can provide confidential support, information, and referrals to further resources if needed.
How much time will my HR team need to set aside for platform administration?
The platform requires minimal administration. Pluxee UK builds, maintains, and updates the platform. We even provide marketing and communications support. If your employees sign up to receive communications from us, we can keep them up to date on all the best offers. However, we also upload posters to our Comms Centre, which your HR team can access and share with your employees. We work as a team to ensure your employees get the best experience and your business receives a return on your investment.
What’s the difference between salary sacrifice and salary deduction?
Employers deduct salary sacrifice scheme repayments at the gross level (before tax and NIC), reducing your taxable income and tax and NIC payments. Employers recoup salary deduction schemes at the net level after tax and NIC payments have already been removed, so there are no additional savings for the employer or employee. There's also less admin for HR with salary deduct.
Can these benefits be customised to fit my company's needs?
Absolutely. With our Cycle to Work and Annual Leave Purchase scheme, you can set the window for open applications or accept applications all year round – whichever suits you best. Ask us about the different packages available for our Employee Assistance Programme.
How much do your employee wellbeing schemes cost?
Some benefits have tiered solutions, giving you the flexibility to purchase the package that meets your business and employee wellbeing needs. While some solutions have a per-employee cost, you can even bolt on our Cycle to Work scheme for free where applicable. Get in touch with one of our employee engagement consultants for more information
What reports and data are available?
We provide MI data that allows you to see how your employees engage with their benefits. You can understand how much they're spending and saving and who their favourite retailers are. This helps you better understand their needs and shape your ongoing communications plan alongside our account management team.
What types of employee health benefits do you offer?
We have a varied and inclusive range of employee health benefits, including our Employee Assistance Programme, Online GP, Cycle to Work salary sacrifice scheme, Annual Leave Purchase scheme, and Discounted Gym Memberships.
What are the setup times?
Virtual cards set up:
Standard: 1 week
Bespoke: 4 weeks
What support is available to us?
Your card programme will be looked after with account management support to help you make it a success, along with an expert customer care team for all employee enquiries.
Is this just another cashback scheme where employees will wait months to see the benefit?
No! All cashback from qualifying purchases will collect in a virtual pot and will be added to an employee’s cashback card balance the next time they top up the card.
How do employees track their cashback?
Employees can track their cashback either through the Pluxee Card App or desktop platform. Not only can they view all transactions, but they’ll also see how much cashback they have earned from participating retailers, and how much cashback they’ve got pending to come back onto their card.
Is the cashback worth it for my employees?
With the potential for every employee to earn up to £99 cashback a month by switching their regular spending to one of the participating retailers, we’d say it’s pretty worth it!
Can Pluxee Cards only be used at participating retailers?
No! Whilst we would encourage employees to use the virtual card in one of the 80+ retailers, including some of the biggest UK retailer brands, employees can spend their funds anywhere that accepts Visa prepaid cards in-store and online using Apple Pay or Google Pay.
Do employees need a credit check for a Pluxee Card?
No, we simply require identity verification for our customers and cardholders via either a KYB or KYC check. Although this isn’t a credit check and wouldn’t leave a visible footprint on an employee’s credit file it could leave a record that identity verification has taken place.
Do employees need a smartphone to use the Pluxee Virtual Card?
Yes. Employees will need to have a smartphone and add the virtual prepaid card to their eWallet for seamless contactless purchases with Apple Pay and Google Pay. Plus, it can be used anywhere Visa is accepted online.